Congrats! You are running a successful SaaS business. Customers are pouring in and everything looks great. Except that one thing. Everyone experiences it, a few talk about it. You guessed it right, it's churn. It happens every now and then and reminds you that you should do more to retain those hard-earned customers.
It is inevitable, regardless of how little you care or how little it affects you. Once it occurs, you wonder, "Could I have done something to prevent this, or at the very least have some insight into why it happened?"
What if we told you there is a simpler way. A smart cancelation flow that is launched every time your customer clicks on that sneaky cancel button. Suddenly, you can catch them just before they leave and ask them about their motives. Furthermore, you may make them offers they won't be able to refuse, whether it is a little break, a generous discount, or a longer trial period. Unavoidably, some of them may leave, and it is our responsibility to highlight the causes so you can do better next time.
This whole process takes a few minutes to set up and you never have to think about your cancelations anymore.
Oh, we understand your customers are not all the same. Cancelo can group them into segments based on their subscription age, price, status and more. This means you can create different retainers for freshly subscribed Joe on a starter plan in regards to Chad, a long time enterprise plan customer.
For those of you that want be sure everything works well before going live, we have prepared a sandbox mode where you can safely test your integration. Once you are comfortable, you can easily sync with live mode and start saving real customers.
Why not try the cancelation flow yourself?!
This way, you will discover first-hand the experience your customers will have.
To manage your subscriptions, Cancelo integrates with the most well-known and reputable payment processors: Stripe and Paddle.
Imagine all of this available for the price of one average subscription. And who knows how much you can save.